Thaidivi (hereinafter referred to as "we", domain https://www.thaidivi.com) respects and protects the personal information of all visitors. This policy is based on the Personal Data Protection Act (PDPA) B.E. 2562 and Thailand's Cybersecurity Act, and explains the collection, use, storage, sharing, and protection of personal information, as well as the rights users have

When you visit the website, send messages, ask via WhatsApp, or subscribe to updates, you acknowledge that you have read and agree to comply with all terms of this policy

1 What We Collect

1.1 Information You Voluntarily Provide

• The email address, WhatsApp account, and comment content you enter when you ask questions or leave comments on the website
• The nickname, contact information, and supporting documents you provide when submitting articles, business cooperation requests, or content infringement reports
• Supplementary information used for newsletter subscription activities (optional; you can still browse market information without filling it in)

1.2 Technical Information Collected Automatically by the System

When you visit thaidivi.com, the system collects technical information that cannot identify you personally:

• Device information: model, operating system, browser, device identifier
• Access logs: IP address, visit time, pages viewed, links clicked, time spent on pages, external referral links
• Cookies stored in your browser: reading preferences and newsletter information. You can disable Cookies in your browser settings, but personalized news recommendations will not be available

1.3 Sensitive Information

We will not ask for your ID card, passport, bank account, or address information without cause. Such information is collected only when you submit it yourself for business handling or complaints

2 Purpose of Information Use

Without your written consent, we will not expand the scope of use. Information is used only for the following purposes:

• Provide website services: record preferences and recommend SET stocks, dividends, and industry news based on your interests
• Respond to user service requests: reply to email, WhatsApp, and messages, and handle information corrections and content infringement complaints
• Improve the platform: count visitors, track popular news categories, and optimize how content is updated
• Prevent cyber risks: identify abnormal access, spam messages, and phishing links
• Fulfill legal obligations: provide information when receiving a lawful written request from the relevant government authority
• Send information you have consented to receive: daily market summaries and industry news, which you may unsubscribe from at any time

3 Information Storage and Protection

Storage Location

Information for domestic users is stored on servers that meet Thai security standards. If cross-border transfer is required, we will inform you in advance and obtain your written consent

Retention Period

• Cookies and access logs: automatically deleted after 180 days
• Inquiry, submission, business, and complaint messages: retained for 3 years after the matter is closed, then anonymized data is deleted
• When you request deletion of all information, we will delete all related records within 15 business days

Information Protection Measures

The website uses SSL encryption for data transmission and sets multi-level access permissions so only authorized employees can view the data. We regularly check for security vulnerabilities. However, the internet itself carries inherent risks, so please keep your personal contact information safe and do not let others know it

4 Information Sharing and Disclosure

Without permission, we will not sell, rent, or transfer your personal information to advertising companies or third parties

Cases Where Information May Be Shared

• With your written consent obtained in advance
• Upon receiving a written request from a court or a government authority legally authorized to do so
• In the event of a merger or transfer of website assets, information will be transferred under the contract; the transferee must comply with this policy. If the purpose of information use changes, your consent must be obtained again
• Non-identifiable statistical data: we may publish visitor statistics with personal identifiers removed and impossible to trace back to any user

5 User Rights

• Right of access: send an email to privacy@thaidivi.com to request a copy of the personal information we store
• Right of correction: if your contact information or messages are incorrect, please submit proof to request a correction
• Right of deletion: you may request deletion of all types of records related to you, and we will process it within 15 business days
• Right to withdraw consent: you may disable Cookies or unsubscribe from email updates at any time
• Right to complain: if you believe we have violated the privacy policy, you may complain by email, and we will reply within 7 days. If you are still not satisfied, you may complain to Thailand's Personal Data Protection Committee

6 Protection of Children and Teenagers

This website's content is for adult investors only and does not provide services to anyone under 18. Children should not submit personal information to the website. If a parent discovers that a child has provided information to the website, contact us immediately to delete the data

7 Privacy Policy Revisions

We may update this policy based on legal changes. The new version will be shown at the top of the page with an effective date. Continued access to the website means you accept the new terms. If there are major changes, we will notify users by email or WhatsApp